Contact Us
Have a concern? Need to report something for our team to work on? Use the form below, and upload any relevant photos so we can have the info to create a work order with our PID Maintenance Team or the City of Fort Worth.
Please call 877.378.2388 if this is a property-related emergency (irrigation leak, landscape damage after-hours, etc.).
Do not use this form for emergency reporting. If your concern involves a medical or fire emergency, please call emergency services at 9-1-1.
This email is not monitored 24/7.
Fort Worth Public Improvement District #7 (Heritage)
*Please note that PID Assessments are not collected by the PID Administration team, but Tarrant County Appraisal District.
City of Fort Worth PID Program
Lacey Ruiz, PID Administrator, City of Fort Worth
Fort Worth’s Public Improvement Districts are governed by the City of Fort Worth and administered by the PID Administrator in the Economic Development Department.
For PID-related concerns, please utilize the contact form on this page.
To reach the City of Fort Worth, please reach out at Lacey.Ruiz@FortWorthTexas.gov or by calling (817) 392-2608. The City’s offices are located at New City Hall, 100 Fort Worth Trail, Fort Worth, TX 76102.